Calling all change-makers

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe. Curve puts you in control of your money in one beautiful place for the first time.

We’re developing a ground-breaking product with our customers at the heart of everything we do. We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

Role Purpose:

At Curve, we obsess about our customers. Through innovating and working iteratively to solve problems in the world of money that aren’t being tackled by conventional banking

The purpose of the Backend Software Engineer will be to support the build of elegant, performant, maintainable, operable and secure Golang microservices, to help design and architect our systems, and to develop and to continue the journey of continuous improvement to make the team the best that it can be.

Projects/initiatives that we want you to contribute to or lead the charge on:

• Building the vision of Curve as a connected platform, integrating seamlessly with best-in-class app, tools and services
• Connecting the financial world for customers by bringing together account and transactional data that will enable better financial decisions and outcomes
• Spend analytics, insights and recommendations, using data and machine learning
• Financial product marketplace:credit, savings and other products and services to improve the financial lives of customers
• Our current tech stack includes:
• Languages: GO, PHP
• Messaging: Kafka and RabbitMQ
• Data: Event Driven Architecture, Snowplow, Python for the ETL
• Our development practices include: TDD, BDD, Scrum
• Database: PostgreSQL, MongoDB, BigQuery
• Mobile: iOS/Android; Swift/Kotlin
• Our DevOps culture includes: CI, CD, Docker, Kubernetes, AWS

Key Accountabilities:

• Delivering clean, architecturally sound and maintainable server-side code; bonus points for full-stack development experience
• Collaborating with stakeholders in the company to rapidly build-measure-learn a world-class product
• Working with our product and engineering managers to constantly iterate on the company’s development processes
• Motivating the team past roadblocks to make sure we are shipping features as effectively as possible
• Guiding design discussions; being the voice of experience with helping the team balance flexibility, expediency, scalability and performance
• Championing new technologies and enforcing the best development patterns
• Keeping a keen eye on the future, whilst making sure we’re proactively but pragmatically tackling technical debt

• In-depth knowledge of Golang (additional experience with PHP is a bonus)
• Experience of building microservices; ideally deployed in containers on Kubernetes
• Experience of agile development practices
• Experience with RDBMS & NoSQL datastores
• Bonus points for real-time low-latency high-frequency transaction based systems
• Ability to diagnose problems at any level (Client, HTTP/Network, Server, Database, OS) and provide sound rationale behind technical decisions
• Demonstrable experience of building large concurrent and distributed applications
• Experience of developing and running large scale production environments in or closely with DevOps / SRE
• Bonus points for experience with event driven architectures
• A genuine interest in working in a fast paced startup and ideally Fintech or payments
• Bonus points for experience of mentoring and coaching other engineers (L5)
• Voracious appetite for learning

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe. Curve puts you in control of your money in one beautiful place for the first time.

We’re developing a ground-breaking product with our customers at the heart of everything we do. We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

Role Purpose:

The Full Stack Engineer will be part of the “Customer Tools” team and work closely with the Technical Product Manager and the Full Stack Engineer. This role involves working on our backend microservices implemented in Golang. We use Retool (www.retool.com) as the front-end framework for building functionality, used by our CX teams. Retool interacts with our various backend Golang services. The role is mainly on creating new and modifying existing Golang services. Having previously worked with Retool, is a bonus and not mandatory.

The role will report to the Senior Engineering Manager.

Key Accountabilities:

Requirement gathering and scoping:

• Works directly with the Technical Product Manager and the Full Stack Engineer to build out new features and maintain existing ones.
• Work with Technical Product Managers on Agile practices of backlog refinement, sprint planning and support activities.
• Able to keep calm in high pressure situations whilst promoting trust, collaboration and psychological safety within the team’s working culture.
• Being aware of the external dependencies of other teams and able to communicate and collaborate on updates to defined expectations and scope.
• Identify risks to delivery or timeline in the planning phase and is comfortable communicating them directly to the Technical Product Manager and/or the Engineering Manager.

Implementation:

• Able to work independently or within a team of engineers including collaboration with other engineering teams.
• Responsible for keeping the Jira board up to date to ensure transparency on both progress and any blockers.
• Deliver in small iterations and have regular demos to Technical Product Manager at an early stage to improve feature quality and encourage feedback throughout.
• Able to identify risks during the build and seek guidance from a technical lead or senior backend engineers.

• Strong experience in Golang and SQL/NoSQL databases. Some programming experience with PHP is a bonus.
• Good experience in Javascript/Typescript.
• Good experience with observability and monitoring tools, able to look at Logs and Metrics to diagnose performance issues.
• Experience with GraphQL would be good but not mandatory.
• Understand the Software Development Lifecycle and be familiar with SCRUM/Agile and Jira.
• Be autonomous and result driven and have a passion for getting things done using rapid development.
• Have solid communication skills and be ready to engage directly with the Technical Product Manager and the Engineering Manager.

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe. Curve puts you in control of your money in one beautiful place for the first time.

We’re developing a ground-breaking product with our customers at the heart of everything we do. We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

Role Purpose:

At Curve, we obsess about our customers. Through innovating and working iteratively to solve problems in the world of money that aren’t being tackled by conventional banking

The purpose of the Backend Software Engineer will be to support the build of elegant, performant, maintainable, operable and secure Golang microservices, to help design and architect our systems, and to develop and to continue the journey of continuous improvement to make the team the best that it can be.

Projects/initiatives that we want you to contribute to or lead the charge on:

• Building the vision of Curve as a connected platform, integrating seamlessly with best-in-class app, tools and services
• Connecting the financial world for customers by bringing together account and transactional data that will enable better financial decisions and outcomes
• Spend analytics, insights and recommendations, using data and machine learning
• Financial product marketplace:credit, savings and other products and services to improve the financial lives of customers
• Our current tech stack includes:
• Languages: GO, PHP
• Messaging: Kafka and RabbitMQ
• Data: Event Driven Architecture, Snowplow, Python for the ETL
• Our development practices include: TDD, BDD, Scrum
• Database: PostgreSQL, MongoDB, BigQuery
• Mobile: iOS/Android; Swift/Kotlin
• Our DevOps culture includes: CI, CD, Docker, Kubernetes, AWS

Key Accountabilities:



• Delivering clean, architecturally sound and maintainable server-side code; bonus points for full-stack development experience
• Proactively but pragmatically tackling inflight business priorities as well as technical debt
• Working with our product and engineering managers to constantly iterate on the company’s development processes
• Collaborating with stakeholders in the company to rapidly build-measure-learn a world-class product
• Motivating the team past roadblocks to make sure we are shipping features as effectively as possible
• Guiding design discussions; being the voice of experience with helping the team balance flexibility, expediency, scalability and performance
• Championing new technologies and enforcing the best development patterns

• In-depth knowledge of more than one software language including Golang and PHP
• Experience of working with and migrating monolith architecture to microservices 
• Experience of PHP frameworks (Symfony)
• Experience of building microservices deployed in Docker containers 
• Experience of agile development practices
• Experience with RDBMS & NoSQL datastores
• Bonus points for real-time low-latency high-frequency transaction based systems
• Ability to diagnose problems at any level (Client, HTTP/Network, Server, Database, OS) and provide sound rationale behind technical decisions
• Experience of developing and running large scale production environments in or closely with DevOps / SRE
• Bonus points for experience with event driven architectures
• A genuine interest in working in a fast paced startup and ideally Fintech
• Voracious appetite for learning

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.

We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

Role Purpose:

As Company Secretarial Manager you will have an exciting opportunity to deliver the governance framework and processes at Curve as we continue on our growth journey.

Reporting to the CEO & Founder, you will ensure that statutory compliance and good governance are best in class. You will scale the company secretarial function so it can serve Curve as it expands. You’ll have a platform to take the initiative and challenge where you think things could be done better.

Key Accountabilities:

• Provide company secretarial advice and support to all Curve group entity Boards.
• Assist with board and committee meetings for all group companies - including setting cadence, optimising board packs, drafting minutes or running board communications.
• Maintain statutory books and records and support completion and filing of the annual report, confirmation statement and accounts.
• Support the Finance team with the annual audit process, including drafting sections of the annual report.
• Work with the CEO & Founder to make sure the company’s governance framework constantly develops to ensure the right people have the right information at the right time to make good decisions - keeping pace with Curve’s fast growth and expansion plans.
• Work with the CEO & Founder to develop strategies for improving communications and relationships with investors and shareholders.
• Coordinate and work with internal stakeholders to provide regular updates to investors and shareholders and respond to ad hoc queries from them.
• Support Curve’s share option plan and ensure the equity management platform is kept up to date.

• Qualified company secretary, ideally with 4+ years of experience (financial or payments sector experience preferred but not essential).
• Experienced in implementing new processes and technology, ideally in a growth stage company.
• Demonstrated board level experience and knowledge of board support and corporate governance requirements within an international group of companies.
• Understand the UK’s corporate governance and Companies Act requirements and strong technical knowledge of the practical application of those requirements. A familiarity with comparable requirements in other jurisdictions is valuable but not essential.
• Demonstrated ability to build strong relationships (internal and external), especially with senior management and board members.
• Excellent communication skills, both oral and written, and be comfortable operating in a fast-paced environment with many competing demands on your time.
• Desire to work in a fast-paced environment who is confident in managing changing priorities and workload, and delivering to a high standard. If you are looking for a new challenge or an opportunity to move in-house, this role will provide you with an opportunity to thrive as a governance professional. 
• Possess the values and traits to excel with our Leadership Principles. We’re looking for an individual who’ll not only fit into that team, but will bring new ideas, challenge us and roll up their sleeves when needed. 
• Resourceful and able to think on your feet, be prepared to be challenged and happy to lend your skills to help in all areas of the business - boring this role is not. If you think you’d enjoy that, come and let us know why!

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.

We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

Our CX Mission: To do everything possible to empower customers to unlock the full potential of Curve by offering an honest, personalised experience and advocating for their needs. 

Key Accountabilities:

• You'll respond to customer enquiries via our email, live chat, social media and phone systems.
• You'll keep on top of changes to processes and product features by reading through the latest updates to ensure accountability to our customers.
• You will have a minimum of one 'on-call' shift per week where you'll speak to customers who get in touch over the phone.
• You'll be on the lookout for ways to improve the overall customer experience and also pass on feedback to the product team to improve the product itself.
• You will support your peers, answering questions on shared channels and hangouts.
• You will identify opportunities to generate content, with a focus on streamlining processes and knowledge across the team.
• You'll complete investigative work on customers' accounts, help troubleshoot their problems and escalate to the relevant teams where necessary.
• We have a collaborative culture so you’ll be expected to be a team player and be able to build strong relationships.

• Customer Experience background within the intricacies of financial products, delivering a high standard of customer service and support excellence
• Demonstrable experience of consistently achieving and surpassing baseline KPIs, showcasing measurable improvements in quality, efficiency, and overall performance
• Previous track record in managing multiple Customer Experience ticketing/CRM systems; adept at swiftly navigating interfaces to efficiently address queues and seamlessly transition between platforms for optimal customer support
• Ability to understand customer needs by adopting a customer-centric approach in an empathetic and compassionate manner.
• Luke to manage expectations on figures 
• Line on - empathy and ability to resolve quickly
• Comfortable speaking to customers through whatever platform they choose to reach out from - we encourage our agents to pick up the phone!  
• We’ve developed a groundbreaking product and no two days at Curve are ever the same - as such, you should enjoy a challenge and enjoy taking complete ownership of your work. be resilient to a continuously changing environment. 
• You’re able to recognise and get to the root cause of a customer’s problem, and adjust your tone to fit the situation.
• The ability to take ownership of customer enquiries through to resolution - you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service
• Be excited to learn everything you can about a complex ground-breaking product, from payment processing to fraud, from financial regulations to brand and marketing, and everything in between.
• Be collaborative in everything you do and not be afraid to ask for help.
• Strong problem-solving skills and resilience. Because we deal with people’s finances there is a lot expected from us if something goes wrong!
• A*-C GCSE-equivalent written and verbal English skills.

CX shift pattern:

As a CX team, we provide support round the year between 8am-8pm for our customers. As a result we may rotating shift patterns of 8am - 5pm or 9am - 6pm. There may also be one shift a week from 11am - 8pm. 

You will be expected to work 40 hours per week on an allocated shift between Monday - Sunday, with an average of 1 full weekend and one weekend day per calendar month. 

We also operate a hybrid working model, requiring you to work from our vibrant office in London 3 days a week.

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe. Curve puts you in control of your money in one beautiful place for the first time.

We’re developing a ground-breaking product with our customers at the heart of everything we do. We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired

Role Purpose:

We are looking for a dynamic Fraud Operations Associate to step onto the front lines of combatting financial fraud at Curve. As a vital member of our team, you'll handle inbound and outbound customer interactions, playing a crucial role in detecting, preventing, and investigating fraud.

This role offers an exciting opportunity for recent graduates eager to launch their careers in financial crime within a fast paced startup environment.

Key Accountabilities:

• Work through internal escalations to ensure prioritisation of urgent cases 
• Investigating potential fraudulent accounts and reaching out to customers about concerns related to their accounts
• Using in house and third-party systems to proactively monitor and conduct investigations into suspicious activity 
• Follow up on monitoring alerts, pro-actively investigating and initiating customers contact where required
• Use effective customer service skills to ensure a timely resolution to cases
• Stay up to date with financial crime trends 
• Review suspicious activity and proactively reach out to these customers
• Support across firstline fincrime functions as required
• A team player, with a passion for identifying and exposing criminals
• Understanding of card transactions 
• Ability to take a balanced approach to case resolution considering all information available 
• Excellent customer support skills, (experience working in a customer facing area an advantage)
• Excellent verbal and written communication skills
• Ability to work to tight deadlines and under pressure
• Ability to remain motivated within a fast paced operational environment

• Excellent communication skills
• Passionate about starting a career in Financial crime 
• Efficiency in case handling
• Ability to demonstrate as a quick learner
• Ability to take ownership and make risk-based decisions
• Experience in working in Customer Service environment (nice to have)
• Fraud related professional qualification (nice to have)
• Experience of the financial payments industry (nice to have)
• Recent graduate of a relevant degree (nice to have)

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe. Curve puts you in control of your money in one beautiful place for the first time.

We’re developing a ground-breaking product with our customers at the heart of everything we do. We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired

Role Purpose:

We are looking for a dynamic Fraud Operations Associate to step onto the front lines of combatting financial fraud at Curve. As a vital member of our team, you'll handle inbound and outbound customer interactions, playing a crucial role in detecting, preventing, and investigating fraud.

This role offers an exciting opportunity for recent graduates eager to launch their careers in financial crime within a fast paced startup environment.

Key Accountabilities:

• Work through internal escalations to ensure prioritisation of urgent cases 
• Investigating potential fraudulent accounts and reaching out to customers about concerns related to their accounts
• Using in house and third-party systems to proactively monitor and conduct investigations into suspicious activity 
• Follow up on monitoring alerts, pro-actively investigating and initiating customers contact where required
• Use effective customer service skills to ensure a timely resolution to cases
• Stay up to date with financial crime trends 
• Review suspicious activity and proactively reach out to these customers
• Support across firstline fincrime functions as required
• A team player, with a passion for identifying and exposing criminals
• Understanding of card transactions 
• Ability to take a balanced approach to case resolution considering all information available 
• Excellent customer support skills, (experience working in a customer facing area an advantage)
• Excellent verbal and written communication skills
• Ability to work to tight deadlines and under pressure
• Ability to remain motivated within a fast paced operational environment

• Excellent communication skills
• Passionate about starting a career in Financial crime 
• Efficiency in case handling
• Ability to demonstrate as a quick learner
• Ability to take ownership and make risk-based decisions
• Experience in working in Customer Service environment (nice to have)
• Fraud related professional qualification (nice to have)
• Experience of the financial payments industry (nice to have)
• Recent graduate of a relevant degree (nice to have)

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.

We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

Role Purpose:

We’re looking for an experienced data analyst who can build strong relationships with stakeholders and executives to identify and explore opportunities our customers will love. Crucially, you are not just someone who pulls figures or just builds dashboards, you will be adding valuable insight to help drive data-led decisions within the organisation. 

Proactiveness rather than reactiveness is the aim of the game. The ideal candidate is someone who knows how to ask the right questions, yet can work autonomously to deliver upon stakeholder requests. Someone who has experience in helping to shape company strategy through data utilisation and can measure performance against key metrics is preferred. Strong technical skills is a must as you will be working closely with the Analytical Engineering team to help model and clean data.

The initial focus for the role will be on growing our customer base, so you will take your lead in day-to-day operations from the Growth Manager, but report functionally to the Head of Analytics who will assist career development and work with you to ensure you stay up to date with the latest analytical developments.  

We partner with our data engineering, analytics engineering and machine-learning teams to share the workload of data tracking, modelling and cleaning. Moreover, we are different from most startup analytics teams in that we spend most of our time in research mode, essentially exploring and interpreting data (the fun stuff!). Importantly though you still will need to roll up your sleeves and get into the nitty-gritty of the data to understand where it comes from and what it represents so that you can correctly interpret the output. This ultimately means that your main focus will be on proactive discovery deep dives, along with recommendations that influence roadmaps and company strategy. You can expect to be closely involved in the launch of exciting new initiatives, create a pipeline of product opportunities, grow revenue for the company, focus on improving the customer experience, kickstart predictive modelling capabilities and establish processes for the long-term.  

You should definitely apply if you’re a well-rounded analyst with strong analytical and technical skills, as well as a business mind and the ability to think critically. We’re especially looking for curious “doers” who are passionate about deep-dive analysis, experimentation, building relationships with stakeholders across the business, and telling stories through data. It will be particularly interesting to you if you’re knowledgeable about consumer finance, customer journeys and/or behavioural economics. We promise a no-nonsense interview process, challenging problems to solve, lots of autonomy, a direct communication culture, and an environment where you can achieve your dreams. 

Key Accountabilities:

• Discovery analyses: Proactively identifying discovery opportunities; Interpreting data to develop new revenue streams, optimise propositions and offers and improve the customer experience; Influencing the roadmaps of product/business teams through compelling data storytelling and viable recommendations.
• Data manipulation and interpretation: Ability to handle and work with large datasets, clean and preprocess data, and extract meaningful insights from them. Strong SQL skills are a must!
• Data modelling: Working alongside data engineers and analytics engineers to design and build data pipelines, create seamless data models and enable self-service across teams.
• Tracking & Attribution: Working with back-end, front-end, DevOps & QA engineers to ensure that our data models are well designed so that we can correctly attribute customers to marketing campaigns and analyse their post-sign up behaviours.
• Evangelisation: Helping us implement a data-driven mindset in the company by educating others and building self-service reports.
• Mixed methods: Working closely with the marketing, product and data science teams to uncover deeper insights about how our customers interact with the products.
• Pioneering: Driving best practices in terms of data quality and code quality. 
• Working mainly with dbt, Snowplow/Kafka and Looker in a Google Cloud Platform environment (BigQuery, Google Analytics).

• 5+ years working experience as a data analyst preferably in a growth focused company, fintech, e-commerce, consumer tech startups, financial services or consultancies.
• Advantage: Background in behavioural science, psychology, economics, mathematics or statistics

Analytical & technical skills:

• A passion for data discovery, interpretation and storytelling with experience extracting insights from raw data and converting them into product/business recommendations.
• Proven track record of using SQL to manipulate and extract data.
• Some familiarity with experiment design and statistical analysis.
• Hands-on experience with data warehouse modelling techniques and ELT data pipelines, data catalogues and data models (ideally with dbt). 
• Comfortable working with engineers, data engineers and marketing managers to track and attribute customers correctly.
• Familiarity with business intelligence and data visualisation tools (ideally Looker).
• Exposure to product teams and familiarity with their ways of working (e.g. Agile).
• Advantage: Experience setting up and maintaining product analytic tools such as Amplitude or Google Analytics.

Impact skills:

• Flexibility to quickly adapt to changing priorities within a very dynamic startup environment. You will be required to be able to juggle multiple requests - often coming at the last minute.
• The ability to work autonomously is important, we operate a lean team so whilst there is plenty of support available to help answer questions, you will not be micromanaged and instead be given the freedom to work towards your own goals and deal directly with stakeholders.
• Strong experience building relationships and maintaining trust with senior stakeholders across the business.
• Effective and flexible communication skills, including the ability to translate technical detail into business and commercial objectives, and vice versa.
• Ability to write research papers that succinctly summarises the issue and provides recommendations to stakeholders.
• Proven record of taking proactive action based on your own findings and analysis. 
• A direct communication style - you’re not afraid to challenge others (including c-level) and speak your mind

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.

We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

Role Purpose:

This is a great opportunity to accelerate your career by gaining a wide range of exposure to new challenges working closely with a variety of Curve’s teams and external partners. 

You will play a vital role by managing our Treasury Operations; ensuring we have efficient payments & treasury processes in place, as well as robust financial controls. This role is key to developing a ‘best-in-class’ Treasury function, building expertise and optimising processes across Cash & Liquidity Management, FX Risk, Financial Reconciliations and Reporting. This includes the critical operation of safeguarding our customers' funds as Curve is a FCA and BOL (Bank of Lithuania) regulated electronic money institution (‘EMI’).

You will own, optimise and manage all of Curve’s banking relationships and investigate & deploy new banking products related to cash management, FX, investments and various other tools. You’ll be overseeing month end close procedures with a leading role of ensuring that bank reconciliations have been carried out as well as looking to improve financial controls over various operational areas.

You’ll have the opportunity to train & mentor junior members of the team and you will be a point of support for the Payment & Treasury Operations Analysts for queries relating to their work and connecting them to various finance team members when necessary to support with concept understanding. You’ll also be a key finance touch point for the various departments within Curve.

From a Payment Operations point of view, you will be assisting our Paytech Team in triaging fixes. There will also be several longer term initiatives dedicated to improving our unit economics by reducing our payment processing costs and optimising configurations within the payment processing chain. The day-to-day working relationships outside of Finance & Operations will be with our Data, Paytech & Compliance Team,  as well as our external payment partners.

Key Accountabilities:

• Cash management; Leading the global short term cash flow forecasting process to identify and proactively manage the global cash needs of all the business.
• Treasury operations; overseeing the day-to-day operations of preparing, reviewing and/or authorising daily settlements & FX trades and liaising with banking partners on payment queries or problems.
• Be a trusted advisor to the business, supporting new product launches, designing reporting capabilities and advising on appropriate risk appetite.
• Leading a team of two analysts and being responsible for developing and instituting best practices including governance, frameworks, policies, and guidelines demonstrating a well-managed Treasury function.
• Undertake complex scenario modelling to anticipate settlement inflows/ outflows and plan effectively.
• Design & automate financial control & bank reconciliation processes and ensure end-to-end review & validation of settlement flows. This covers oversight of the enhancement of daily reconciliations within our financial integrity workstreams, which involves working closely with our data engineers, as we aim to optimise and improve current processes through automation.
• Be responsible for oversight of the daily safeguarding compliance as a regulated electronic money institution (‘EMI’) and develop any required enhancements to the processes and/or policies to satisfy regulatory requirements.
• Manage and lead safeguarding related audits working directly with audit firms and regulators, whilst coordinating internally across various departments.
• Support the ongoing development of key financial reporting and metric tracking.
• Core payments support, partnering with paytech & customer experience teams to troubleshoot problems and defects.
• Manage banking partner relationships; ensure portfolio of accounts fit for purpose, own & produce returns and lead commercial negotiations.
• Costs and revenue optimisation, with a focus on improving Curve’s unit economics. 
• Keep on track of control remediation findings and also monitor the progress for internal and external audit actions to ensure they are completed on time and actions are adequate to mitigate the inherent risk identified.
• Key point of contact for the financial statement auditors looking for information relating to company bank statements and proof of payments or transfers.

• 4+ years experience in either Treasury, Financial, Regulatory or Payment Operations.
• Strong understanding of protection/custodianship of customer assets and related regulatory frameworks (e.g. EMI/PI Safeguarding, CASS or banking)
• Good all-round understanding of card payment processes
• Detailed understanding of transaction flows within a complex payment chain
• Experience designing, automating and running treasury processes 
• Experience running/ designing reconciliation and control processes
• A proactive, tenacious, task-focused problem solver, who excels in building robust processes that scale, and not afraid to roll up sleeves and take responsibility to do whatever needs to be done to solve problems.
• Excellent analytical and spreadsheet skills. Excellent written and presentation skills
• Experience of bank reconciliation
• Netsuite experience desirable but not essential

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.

We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

Role Purpose:

The WebOps Lead is a key member of the technology team in Curve responsible for the planning, development, and maintenance of the company's website. They will work closely with all of the content owners across the to ensure that the website is aligned with the company’s overall goals and objectives and also oversee any development work undertaken by internal and external web developers.

The ideal candidate will have a strong understanding of web development principles, as well as experience with content management systems and search engine optimization (SEO).

Key Accountabilities:

• Plan, coordinate and maintain the company’s website.
• Work closely with key business owners to ensure that the website is aligned with the company’s overall goals and objectives.
• Work closely with internal and external developers to ensure that any complex web changes and/or integrations with internal systems are coordinated and achieve the target outcomes.
• Manage the hosting of the website’s content, including text, images, and videos.
• Monitor the website’s traffic and performance and make necessary improvements.

• 3+ years of experience of managing website content and ensuring effective website operations.
• Hands-on experience of HTML, CSS, and JavaScript.
• Experience with content management systems (CMSs).
• Knowledge of websites built using the React framework.
• Experience with web analytics, hosting options and performance.
• Experience with search engine optimization (SEO).
• Experience of working with internal and external web developers to deliver complex web changes.
• Excellent communication and teamwork skills.
• Excellent project management and organisational skills.