Calling all change-makers

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.

We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

The Chief Information Security Officer (CISO) will own and develop Curve’s cyber security domain, ensuring that information assets and technologies are adequately protected. The CISO will oversee and direct all aspects of cyber security, risk management, and compliance efforts, working closely with stakeholders to mitigate risks and align security initiatives with business objectives.

The role will be closely aligned to the Technology function and the CISO will also have a reporting line to the COO function to assure decision making and prioritisation.

Key Accountabilities:

Security Strategy and Leadership:

• Build and execute a company-wide cyber security strategy and roadmap detailing how cyber security delivers outcomes, to measurably improve the protection of the business from credible threats.
• Identify security vulnerabilities and risks associated with Curve's operations, including partnering with business units to build threat assessment into the product design and engineering processes, and to integrate good security practices into the business
• Serve as a trusted advisor to executive leadership and the whole business on security trends and risk factors, providing meaningful guidance about threats, security and risk posture.

Risk Management and Compliance:

• Manage and coordinate internal and external network risk assessments, vulnerability assessments, penetration tests and auditing (including PCI & SOC2), as well as third party risk management and supplier due diligence
• Responsible for developing and managing Curve’s cyber and information security programme, including the maintenance of existing policies, procedures, standards and guidelines and the introduction of new policies and controls to reflect changes in technology and regulatory and industry standards (e.g., GDPR, CCPA, ISO 27001, NIST, etc.).

Incident Response and Management:

• Oversight and continuous improvement of the incident response programme, ensuring swift and effective handling of security issues including resolution and subsequent root cause analysis.
• Lead forensic investigations and provide insights on security events to key stakeholders.
• Develop and test business continuity and disaster recovery plans.

Technology and Programme Oversight:

• Champion new technologies and enforce the best development patterns and secure working practices, including providing guidance to the product and engineering teams for secure product development.
• Manage the evaluation, selection, procurement and implementation of information security technology and tools.
• Oversee the security awareness training programme for employees.

Team Building and Leadership:

• Foster a culture of security awareness across the organisation.
• Ability to lead, motivate and develop a cross functional, interdisciplinary team to achieve both tactical and strategic goals.
• Maintaining a positive and solution-oriented approach to work, providing open and honest feedback

Skills & Experience:

• You will have at least 3-5 years experience in a senior Cyber security role and have designed and/or executed a cyber strategy and represented security in C-suite decision making.
• Firm technical and practical understanding of information security best practices such as NIST, ISO 27001, Open Web Application Security Project (OWASP)
• Develop and lead a vulnerability management programme, and the ability to assess and score vulnerabilities in environments similar to Curve’s.
• Have a relevant industry recognised certification such as; CISSP, CIPP/E, CISM, CRISC or CISA.
• Understands and keeps up to date working knowledge of the internal & external threat landscape.
• Develop, deploy and lead security compliance strategy to ensure compliance with SOC2, GDPR, PCI DSS, local privacy laws, contractual requirements and globally-recognised standards and guidelines.
• Experience building incident response and management frameworks.
• Understands the overall business architecture and how 3rd parties contribute to the Cyber Security landscape.
• Extensive experience managing third party information security risk, managing the third party information security capability and vetting new suppliers.
• Experience designing and auditing networks, services and mobile applications.
• Security Architecture and Assurance - Design assurance reviews and driving improvement, risk identification and mitigation design, assurance processes and procedures.
• A proactive and a natural collaborator, who can be hands-on ,with a desire to help and support the business achieves its objectives along with shared goals.
• Effective influencing skills – providing context & direction, getting buy-in from multiple stakeholders, monitoring performance, motivating staff and building a positive working environment

Benefits:

• 25 days plus bank holidays
• Bonus days off for Learning & Development, Mental Wellbeing, Birthday, Moving House & Christmas
• Working abroad policy (up to 60 calendar days per year)
• Bupa Health Insurance (YuLife)
• Life insurance powered by AIG (5x Annual Salary)
• Pension Scheme powered by “People’s Pension” (4% Matched)
• EAP (Mental health & wellbeing support, Life coach, Career coach)
• 24/7 GP access (Smart Health via YuLife)
• Annual subscriptions to Meditopia & FIIT for your mind and body (via YuLife)
• Discounted shopping vouchers (via YuLife)
• Enhanced parental leave
• Ride to work scheme & Season ticket loan
• Electric car scheme
• Six nights of Night Nanny for new parents
• Free Curve Metal subscription for you and your +1

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe. Curve puts you in control of your money in one beautiful place for the first time.

We’re developing a ground-breaking product with our customers at the heart of everything we do. We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

Our CX Mission: To do everything possible to empower customers to unlock the full potential of Curve by offering an honest, personalised experience and advocating for their needs. 

Key Accountabilities:

• You'll respond to customer enquiries via our email, live chat, social media and phone systems.
• You'll keep on top of changes to processes and product features by reading through the latest updates to ensure accountability to our customers.
• You will have a minimum of one 'on-call' shift per week where you'll speak to customers who get in touch over the phone.
• You'll be on the lookout for ways to improve the overall customer experience and also pass on feedback to the product team to improve the product itself.
• You will support your peers, answering questions on shared channels and hangouts.
• You will identify opportunities to generate content, with a focus on streamlining processes and knowledge across the team.
• You'll complete investigative work on customers' accounts, help troubleshoot their problems and escalate to the relevant teams where necessary.
• We have a collaborative culture so you’ll be expected to be a team player and be able to build strong relationships.

Skills & Experience:

• Customer Experience background within the intricacies of financial products, delivering a high standard of customer service and support excellence
• Demonstrable experience of consistently achieving and surpassing baseline KPIs, showcasing measurable improvements in quality, efficiency, and overall performance
• Previous track record in managing multiple Customer Experience ticketing/CRM systems; adept at swiftly navigating interfaces to efficiently address queues and seamlessly transition between platforms for optimal customer support
• Ability to understand customer needs by adopting a customer-centric approach in an empathetic and compassionate manner.
• Comfortable speaking to customers through whatever platform they choose to reach out from - we encourage our agents to pick up the phone!  
• We’ve developed a groundbreaking product and no two days at Curve are ever the same - as such, you should enjoy a challenge and enjoy taking complete ownership of your work. be resilient to a continuously changing environment. 
• You’re able to recognise and get to the root cause of a customer’s problem, and adjust your tone to fit the situation.
• The ability to take ownership of customer enquiries through to resolution - you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service
• Be excited to learn everything you can about a complex ground-breaking product, from payment processing to fraud, from financial regulations to brand and marketing, and everything in between.
• Be collaborative in everything you do and not be afraid to ask for help.
• Strong problem-solving skills and resilience. Because we deal with people’s finances there is a lot expected from us if something goes wrong!
• A*-C GCSE-equivalent written and verbal English skills.

Benefits:

• 25 days plus bank holidays
• Bonus days off for Learning & Development, Mental Wellbeing, Birthday, Moving House & Christmas
• Working abroad policy (up to 60 calendar days per year)
• Bupa Health Insurance (YuLife)
• Life insurance powered by AIG (5x Annual Salary)
• Pension Scheme powered by “People’s Pension” (4% Matched)
• EAP (Mental health & wellbeing support, Life coach, Career coach)
• 24/7 GP access (Smart Health via YuLife)
• Annual subscriptions to Meditopia & FIIT for your mind and body (via YuLife)
• Discounted shopping vouchers (via YuLife)
• Enhanced parental leave
• Ride to work scheme & Season ticket loan
• Electric car scheme
• Six nights of Night Nanny for new parents
• Free Curve Metal subscription for you and your +1

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe. Curve puts you in control of your money in one beautiful place for the first time.

We’re developing a ground-breaking product with our customers at the heart of everything we do. We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

At Curve, we obsess about our customers. Through innovating and working iteratively to solve problems in the world of money that aren’t being tackled by conventional banking

The purpose of the Backend Software Engineer will be to support the build of elegant, performant, maintainable, operable and secure Golang microservices, to help design and architect our systems, and to develop and to continue the journey of continuous improvement to make the team the best that it can be.

Projects/initiatives that we want you to contribute to or lead the charge on:

• Building the vision of Curve as a connected platform, integrating seamlessly with best-in-class app, tools and services
• Connecting the financial world for customers by bringing together account and transactional data that will enable better financial decisions and outcomes
• Spend analytics, insights and recommendations, using data and machine learning
• Financial product marketplace:credit, savings and other products and services to improve the financial lives of customers
• Our current tech stack includes:
• Languages: GO, PHP, Python
• Messaging: Kafka and RabbitMQ
• Data: Event Driven Architecture, Snowplow, Python for the ETL
• Our development practices include: TDD, BDD, Scrum
• Database: PostgreSQL, MongoDB, BigQuery
• Mobile: iOS/Android; Swift/Kotlin
• Our DevOps culture includes: CI, CD, Docker, Kubernetes, AWS

Key Accountabilities:

• Delivering clean, architecturally sound and maintainable server-side code; bonus points for full-stack development experience
• Collaborating with stakeholders in the company to rapidly build-measure-learn a world-class product
• Working with our data and engineering teams to constantly iterate on the company’s development processes
• Motivating the team past roadblocks to make sure we are shipping features as effectively as possible
• Guiding design discussions; being the voice of experience with helping the team balance flexibility, expediency, scalability and performance
• Championing new technologies and enforcing the best development patterns
• Keeping a keen eye on the future, whilst making sure we’re proactively but pragmatically tackling technical debt

Skills & Experience:

• In-depth knowledge of Golang (additional experience with Python is a bonus)
• Experience of building microservices; ideally deployed in containers on Kubernetes
• Experience of agile development practices
• Experience with RDBMS & NoSQL datastores
• Bonus points for real-time low-latency high-frequency transaction based systems
• Ability to diagnose problems at any level (Client, HTTP/Network, Server, Database, OS) and provide sound rationale behind technical decisions
• Demonstrable experience of building large concurrent and distributed applications
• Bonus points for experience with event driven architectures
• Bonus points for experience working with Data Warehousing and/or ML
• A genuine interest in working in a fast paced startup and ideally FinTech or Payments
• Voracious appetite for learning

Benefits:

• 25 days plus bank holidays
• Bonus days off for Learning & Development, Mental Wellbeing, Birthday, Moving House & Christmas
• Working abroad policy (up to 60 calendar days per year)
• Bupa Health Insurance (YuLife)
• Life insurance powered by AIG (5x Annual Salary)
• Pension Scheme powered by “People’s Pension” (4% Matched)
• EAP (Mental health & wellbeing support, Life coach, Career coach)
• 24/7 GP access (Smart Health via YuLife)
• Annual subscriptions to Meditopia & FIIT for your mind and body (via YuLife)
• Discounted shopping vouchers (via YuLife)
• Enhanced parental leave
• Ride to work scheme & Season ticket loan
• Electric car scheme
• Six nights of Night Nanny for new parents
• Free Curve Metal subscription for you and your +1

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe. Curve puts you in control of your money in one beautiful place for the first time.

We’re developing a ground-breaking product with our customers at the heart of everything we do. We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

At Curve, we obsess about our customers. Through innovating and working iteratively to solve problems in the world of money that aren’t being tackled by conventional banking

The purpose of the Backend Software Engineer will be to support the build of elegant, performant, maintainable, operable and secure Golang microservices, to help design and architect our systems, and to develop and to continue the journey of continuous improvement to make the team the best that it can be.

Projects/initiatives that we want you to contribute to or lead the charge on:

• Building the vision of Curve as a connected platform, integrating seamlessly with best-in-class app, tools and services
• Connecting the financial world for customers by bringing together account and transactional data that will enable better financial decisions and outcomes
• Spend analytics, insights and recommendations, using data and machine learning
• Financial product marketplace:credit, savings and other products and services to improve the financial lives of customers
• Our current tech stack includes:
• Languages: Golang
• Messaging: Kafka and RabbitMQ
• Data: Event Driven Architecture, Snowplow, Python for the ETL
• Our development practices include: TDD, BDD, Scrum
• Database: PostgreSQL, MongoDB, BigQuery
• Mobile: iOS/Android; Swift/Kotlin
• Our DevOps culture includes: CI, CD, Docker, Kubernetes, AWS

Key Accountabilities:

• Delivering clean, architecturally sound and maintainable server-side code; bonus points for full-stack development experience
• Collaborating with stakeholders in the company to rapidly build-measure-learn a world-class product
• Working with our product and engineering managers to constantly iterate on the company’s development processes
• Motivating the team past roadblocks to make sure we are shipping features as effectively as possible
• Guiding design discussions; being the voice of experience with helping the team balance flexibility, expediency, scalability and performance
• Championing new technologies and enforcing the best development patterns
• Keeping a keen eye on the future, whilst making sure we’re proactively but pragmatically tackling technical debt

Skills & Experience:

• In-depth knowledge of Golang (additional experience with PHP is a bonus)
• Experience of building microservices; ideally deployed in containers on Kubernetes
• Experience of agile development practices
• Experience with RDBMS & NoSQL datastores
• Bonus points for real-time low-latency high-frequency transaction based systems
• Ability to diagnose problems at any level (Client, HTTP/Network, Server, Database, OS) and provide sound rationale behind technical decisions
• Demonstrable experience of building large concurrent and distributed applications
• Experience of developing and running large scale production environments in or closely with DevOps / SRE
• Bonus points for experience with event driven architectures
• A genuine interest in working in a fast paced startup and ideally Fintech or payments
• Bonus points for experience of mentoring and coaching other engineers (L5)
• Voracious appetite for learning

Benefits:

• 25 days plus bank holidays
• Bonus days off for Learning & Development, Mental Wellbeing, Birthday, Moving House & Christmas
• Working abroad policy (up to 60 calendar days per year)
• Bupa Health Insurance (YuLife)
• Life insurance powered by AIG (5x Annual Salary)
• Pension Scheme powered by “People’s Pension” (4% Matched)
• EAP (Mental health & wellbeing support, Life coach, Career coach)
• 24/7 GP access (Smart Health via YuLife)
• Annual subscriptions to Meditopia & FIIT for your mind and body (via YuLife)
• Discounted shopping vouchers (via YuLife)
• Enhanced parental leave
• Ride to work scheme & Season ticket loan
• Electric car scheme
• Six nights of Night Nanny for new parents
• Free Curve Metal subscription for you and your +1

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track your spend behaviour, see unique insights - all with additional security to help keep your money safe. Curve puts you in control of your money in one beautiful place for the first time.

We’re developing a ground-breaking product with our customers at the heart of everything we do. We have funding from the biggest names in tech investment, and a visionary C-suite who wants everyone who joins this remarkable adventure, to have the opportunity to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

At Curve, we obsess about our customers. Through innovating and working iteratively to solve problems in the world of money that aren’t being tackled by conventional banking

The purpose of the Backend Software Engineer will be to support the build of elegant, performant, maintainable, operable and secure Golang microservices, to help design and architect our systems, and to develop and to continue the journey of continuous improvement to make the team the best that it can be.

Projects/initiatives that we want you to contribute to or lead the charge on:

• Building the vision of Curve as a connected platform, integrating seamlessly with best-in-class app, tools and services
• Connecting the financial world for customers by bringing together account and transactional data that will enable better financial decisions and outcomes
• Spend analytics, insights and recommendations, using data and machine learning
• Financial product marketplace:credit, savings and other products and services to improve the financial lives of customers
• Our current tech stack includes:
• Languages: Golang
• Messaging: Kafka and RabbitMQ
• Data: Event Driven Architecture, Snowplow, Python for the ETL
• Our development practices include: TDD, BDD, Scrum
• Database: PostgreSQL, MongoDB, BigQuery
• Mobile: iOS/Android; Swift/Kotlin
• Our DevOps culture includes: CI, CD, Docker, Kubernetes, AWS

Key Accountabilities:

• Delivering clean, architecturally sound and maintainable server-side code; bonus points for full-stack development experience
• Collaborating with stakeholders in the company to rapidly build-measure-learn a world-class product
• Working with our product and engineering managers to constantly iterate on the company’s development processes
• Motivating the team past roadblocks to make sure we are shipping features as effectively as possible
• Guiding design discussions; being the voice of experience with helping the team balance flexibility, expediency, scalability and performance
• Championing new technologies and enforcing the best development patterns
• Keeping a keen eye on the future, whilst making sure we’re proactively but pragmatically tackling technical debt

Skills & Experience:

• In-depth knowledge of Golang (additional experience with PHP is a bonus)
• Experience of building microservices; ideally deployed in containers on Kubernetes
• Experience of agile development practices
• Experience with RDBMS & NoSQL datastores
• Bonus points for real-time low-latency high-frequency transaction based systems
• Ability to diagnose problems at any level (Client, HTTP/Network, Server, Database, OS) and provide sound rationale behind technical decisions
• Demonstrable experience of building large concurrent and distributed applications
• Experience of developing and running large scale production environments in or closely with DevOps / SRE
• Bonus points for experience with event driven architectures
• A genuine interest in working in a fast paced startup and ideally Fintech or payments
• Bonus points for experience of mentoring and coaching other engineers (L5)
• Voracious appetite for learning

Benefits:

• 25 days plus bank holidays
• Bonus days off for Learning & Development, Mental Wellbeing, Birthday, Moving House & Christmas
• Working abroad policy (up to 60 calendar days per year)
• Bupa Health Insurance (YuLife)
• Life insurance powered by AIG (5x Annual Salary)
• Pension Scheme powered by “People’s Pension” (4% Matched)
• EAP (Mental health & wellbeing support, Life coach, Career coach)
• 24/7 GP access (Smart Health via YuLife)
• Annual subscriptions to Meditopia & FIIT for your mind and body (via YuLife)
• Discounted shopping vouchers (via YuLife)
• Enhanced parental leave
• Ride to work scheme & Season ticket loan
• Electric car scheme
• Six nights of Night Nanny for new parents
• Free Curve Metal subscription for you and your +1

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.

We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

As the Head of Legal (12-month FTC) you will play a crucial role in overseeing and managing all legal matters for Curve. You will be responsible for providing expert legal advice and guidance to support our strategic initiatives, ensure compliance with applicable laws and regulations, and mitigate legal risks. In addition to being an individual contributor, you will lead a small team to provide a best-in-class legal service in a demanding, fast-paced FinTech environment.

Key Accountabilities:

• Advise the executive team and other stakeholders on a wide range of legal matters, including corporate transactions, commercial contracts and partnerships, regulatory compliance, intellectual property and data privacy.
• Collaborate closely with cross-functional teams (e.g. finance, business development, product, and engineering) to ensure legal compliance and risk mitigation.
• Manage external legal counsel relationships, including budgeting and selecting appropriate legal expertise.
• Support in delivering new products and benefits to customers, challenging the status-quo. 
• Develop and implement effective legal strategies, and procedures to safeguard the interests of Curve while supporting business objectives.
• Stay up-to-date with industry trends, changes in laws, and regulations to proactively address potential legal issues.
• Lead and mentor a team of legal professionals, fostering a collaborative and inclusive work environment and setting service standards so the legal team provides high quality service. 

Skills & Experience:

• Strong knowledge and understanding of corporate law (including fundraisings and corporate transactions), commercial contracts, regulatory compliance (ideally within the payments space), and intellectual property matters.
• Excellent analytical, problem-solving and negotiation skills. 
• High motivation and the ability to pivot quickly in a fast-paced, rapidly changing environment. 
• High EQ - communication and interpersonal skills to effectively collaborate with multiple stakeholders and present complex legal matters in a clear and concise manner.
• Demonstrable leadership experience, with the ability to inspire and mentor a team at different stages of their career and foster an inclusive and collaborative environment.

Benefits:

• 25 days plus bank holidays
• Bonus days off for Learning & Development, Mental Wellbeing, Birthday, Moving House & Christmas
• Working abroad policy (up to 60 calendar days per year)
• Bupa Health Insurance (YuLife)
• Life insurance powered by AIG (5x Annual Salary)
• Pension Scheme powered by “People’s Pension” (4% Matched)
• EAP (Mental health & wellbeing support, Life coach, Career coach)
• 24/7 GP access (Smart Health via YuLife)
• Annual subscriptions to Meditopia & FIIT for your mind and body (via YuLife)
• Discounted shopping vouchers (via YuLife)
• Enhanced parental leave
• Ride to work scheme & Season ticket loan
• Electric car scheme
• Six nights of Night Nanny for new parents
• Free Curve Metal subscription for you and your +1

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.

We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

As a Talent Partner, you will play a critical role in supporting the organisation's growth by working closely with senior leaders across the business to understand their hiring objectives and develop effective recruiting strategies to meet headcount goals. Reporting directly to the Talent Lead, you will act as a trusted advisor, ensuring the delivery of high-quality talent acquisition solutions aligned with the company's goals and culture.

This role offers a unique opportunity to gain experience in strategic talent acquisition while contributing to the success of a dynamic and fast-paced organisation. You will collaborate with cross-functional teams to drive hiring excellence, maintain a strong employer brand, and deliver an exceptional candidate experience.

Naturally you understand and enjoy the complexities of building high performing teams and are not afraid to speak up and challenge the status quo to drive continuous improvement in process efficiencies and candidate experiences.

Key Accountabilities:

• Partner with senior leaders across the business to understand their hiring objectives and develop team recruiting strategies to hit headcount goals.
• Identify, engage, activate and reactivate passive candidates through the use of Boolean, Hired, LinkedIn and alternative search techniques.
• Help initiate creative and scalable changes to our existing recruiting strategy.
• Track, critique and make recommendations using metrics to report on hiring progress to the Talent Lead.
• Market map and candidate pipeline in our primary locations: UK, US, Lithuania and prospective geographies.
• Building, testing and measuring messaging to deliver a high touch candidate experience from initial contact, through funnel conversion.
• Concentrate on creating strategic plans for sourcing candidates with diverse backgrounds for each of your roles, creating a more diverse and equitable work environment with previous experience improving an employer’s diversity recruiting strategy.
• Work closely with cross-functional teams like Finance, Data, Engineering, CX, FinCrime and People Ops to deliver a high-quality and holistic candidate experience.
• An active and data driven approach to problem solving; you enjoy making sense of the trends and using the insights to better your process to make it more efficient.
• Actively contribute to and support the evolution of the Talent and People Operations team; our culture, our solutions and people.

Skills & Experience:

• Excellent written and verbal communication skills, able to build relationships both online and in person.
• 3+ years full lifecycle experience, hiring into multiple disciplines (eg. Eng & Ops) in a startup/ hyper-growth environment.
• The ability to identify and source high quality candidates and be responsible for landing them on the appropriate team. Right people, right place, right time, right cost.
• Expert time management and able to champion Talent best practice.
• Comfortable working on multiple projects for a variety of in team and companywide stakeholders.
• Entrepreneurial, but pragmatic. Flexible to change, eager to learn, proactive to react, accepting of failure. Thrives in a learning environment.
• Great at understanding/ tracking data. A critical thinker able to positively challenge those around you and build business cases based on experience, facts and Talent metrics to inform decision making within and outside Talent.
• Experience in managing social media platforms such as LinkedIn, Glassdoor, and others to promote company initiatives, social events, and job ads, increasing engagement with prospective candidates.
• Talent & Ops mindset - connecting the dots, dependencies, removing bottlenecks by working with the Talent Lead & senior stakeholders across the business.
• A growth mindset and truly flexible. You can shift tasks and priorities when circumstances change (at a fast-growing company like Curve, they often do) generating solutions that serve benefits to the greatest population.
• Be recognised as someone that provides excellence in all that they do, from initial engagement to delivering the end result.

Benefits:

• 25 days plus bank holidays
• Bonus days off for Learning & Development, Mental Wellbeing, Birthday, Moving House & Christmas
• Working abroad policy (up to 60 calendar days per year)
• Bupa Health Insurance (YuLife)
• Life insurance powered by AIG (5x Annual Salary)
• Pension Scheme powered by “People’s Pension” (4% Matched)
• EAP (Mental health & wellbeing support, Life coach, Career coach)
• 24/7 GP access (Smart Health via YuLife)
• Annual subscriptions to Meditopia & FIIT for your mind and body (via YuLife)
• Discounted shopping vouchers (via YuLife)
• Enhanced parental leave
• Ride to work scheme & Season ticket loan
• Electric car scheme
• Six nights of Night Nanny for new parents
• Free Curve Metal subscription for you and your +1

• This role will be required to attend our London (Paddington) office, 3/4 days per week
• The successful candidate will require full working rights in the United Kingdom without the need for visa sponsorship

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.

We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

As the Senior CRM Executive you will be responsible for; strategising and executing on the CRM roadmap. The team supports multiple business functions (Product Onboarding, Credit, Operations, Fraud) whilst sitting within the wider growth team. The primary objective for the Growth team is to increase Curve’s new customer Activation, Reactivation and Monitisation metrics, inline with Curve’s business goals.

The Senior CRM Executive will work closely with product and data teams to build automated journeys and execute bespoke multi-channel campaigns (Emails, Push notifications, Content Cards etc.) to achieve business objectives. This is a new role in an ambitious and fast-paced team, reporting into the CRM Manager. 

Key Responsibilities:

• Strategise and execute multi-channel campaigns to drive Activation, Reactivation and Monitisation.
• Partner with the Data Team to identify high-value customer segments and scale campaign automations that support business objectives.
• Deliver iterative experimentation across Curve’s feature set, leveraging our segmentation models to drive engagement and business value.
• Design and implement churn prevention journeys to retain and re-engage Curve’s customers. 
• Consolidate and present key findings and learnings to senior leaders across the business.
• Support teams across the wider business with operational CRM (i.e. incidents, terms of service).
• Address ad-hoc requests from the wider business areas as needed.

Skills & Experience:

• Self-starter with customer-centric approach 
• 4+ years of experience in CRM Marketing role for mobile apps. 
• Must have knowledge of Braze and a basic understanding of HTML email coding.
• Ability to unlock insights from data and develop business cases for proposed strategies.
• Champions the customer with high attention to detail, to ensure the team delivers high quality communications.
• Critical Thinking and Prioritisation: Strong ability to prioritise tasks, make quick decisions, and maintain clarity in a fast-paced environment.
• Stakeholder Management: Build relationships, communicate clearly, and align goals.
• Experience with Looker, Amplitude and Figma is a plus. 

Benefits:

• 25 days plus bank holidays
• Bonus days off for Learning & Development, Mental Wellbeing, Birthday, Moving House & Christmas
• Working abroad policy (up to 60 calendar days per year)
• Bupa Health Insurance (YuLife)
• Life insurance powered by AIG (5x Annual Salary)
• Pension Scheme powered by “People’s Pension” (4% Matched)
• EAP (Mental health & wellbeing support, Life coach, Career coach)
• 24/7 GP access (Smart Health via YuLife)
• Annual subscriptions to Meditopia & FIIT for your mind and body (via YuLife)
• Discounted shopping vouchers (via YuLife)
• Enhanced parental leave
• Ride to work scheme & Season ticket loan
• Electric car scheme
• Six nights of Night Nanny for new parents
• Free Curve Metal subscription for you and your +1

Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life.

That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see and save your money. We help you control your financial life, so you can go out and live the life you want to live.

With Curve you can spend from all your accounts, track spend behaviour and provide insights, and security to protect you from fraud. For the first time giving you bright insights and control of all your money in one beautiful place.

We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure, to have the autonomy to masterfully develop their expertise.

Welcome to Curve. On a mission to help you live inspired.

The Senior Manager - Credit Operations will play a pivotal role in the expansion of Curve's credit offerings by overseeing and scaling all aspects of credit servicing, collections, and operational efficiency. Reporting directly to the General Manager - Credit, this role will be responsible for ensuring smooth lending operations and will lead a team that collaborates closely with departments across Curve, including CX, FinCrime, Product, Engineering, CFO and CRM to refine processes, address service issues, and deliver exceptional customer experiences.

A key initial focus for this role will be driving strategic projects aimed at scaling the credit business, particularly in 2025, by implementing operational changes necessary for growth. This includes leading the Collections 2.0 project,  overhauling communication and notification journeys in arrears management and overseeing the migration to Curve’s internal Loan Management System. The Senior Manager - Credit Operations will also play a crucial role in the expansion of Curve's credit services beyond the UK, ensuring compliance with local regulations and adapting operational capabilities to new markets. The ideal candidate will bring deep expertise in credit servicing, a strong leadership presence, and a passion for continuous improvement to support Curve’s ambitious growth plans.

Key Accountabilities:

Credit Servicing Management:

• Oversee the operations of credit servicing, ensuring efficient handling of account servicing, customer complaints, and payment-related processes for all Curve credit products.
• Lead and execute the collections strategy, focusing on managing delinquent accounts to minimise bad debt while improving customer retention and recoveries.
• Collaborate with Product, Engineering, and CRM teams to optimise arrears management processes, mitigate bugs, and address service delays promptly.
• Manage and develop the Credit Servicing team, ensuring strong collaboration with the CX, FinCrime, and Regulatory Operations functions at Curve.

Regulatory Compliance and Risk Management (1st Line of Defence):

• Ensure all credit operations processes comply with relevant regulatory frameworks, working closely with Compliance, Legal, and Risk teams to maintain high standards.
• Take ownership of quality assurance and 1 LOD responsibilities, ensuring operational compliance, performance monitoring, and adherence to credit policies.

Team Leadership and Development:

• Provide leadership and direction to the Credit team, fostering a high-performance culture and developing team members to meet strategic objectives.
• Ensure alignment across teams to deliver operational excellence and support the growth of Curve’s credit products.

International Credit Servicing Expansion:

• Drive the implementation and expansion of credit servicing capabilities outside the UK, ensuring compliance with local regulatory and operational requirements.
• Manage the scaling of credit servicing capacity to support Curve's international growth, including working with external partners as necessary.

Vendor and Partner Management:

• Manage relationships with external credit related service providers, debt collection agencies, and credit technology vendors.
• Ensure compliance with service-level agreements (SLAs) and conduct performance monitoring and quality assurance across all external partnerships.

Operational Scalability and Continuous Improvement:

• Lead and implement strategic operational initiatives to scale Curve's credit business, particularly in H1 2025, by collaborating with Product, Growth, Risk, CRM, and Compliance teams.
• Drive process improvements to reduce operational friction, enhance efficiency, and improve the customer experience.
• Lead cross-functional projects, such as the Collections 2.0 initiative and the migration to Curve's internal Loan Management System.

Technology Implementation and Process Optimization:

• Oversee the implementation of new technologies in credit operations, ensuring efficient processes and seamless integration with internal systems.
• Collaborate with Product and Engineering teams to drive improvements in operational efficiency, including the introduction of new systems or upgrades to current credit servicing platforms.

Skills & Experience:

Arrears Management and Collections Expertise:

• The ideal candidate should bring at least 7+ years of hands-on experience in consumer credit within financial services, with a deep understanding of arrears management and collections strategies.
• Must have experience working directly with customers, including a proven track record in driving customer-centric collections or complaints practices in financial services.

In-depth knowledge of regulatory requirements and compliance in the financial services industry:

• The ideal candidate would have direct experience in a regulated consumer credit environment, with in-depth knowledge of relevant regulations (e.g., FCA in the UK) and the ability to ensure all credit servicing, collections and engagement activities are fully compliant.
• They should have a track record of establishing rigorous risk management frameworks to safeguard operational integrity and uphold high standards of regulatory adherence, ideally in a 1st Line of Defence (1LOD) capacity.

Ability to work collaboratively in a fast-paced, dynamic environment:

• This role requires at least 5+ years in a team management position with significant cross-functional collaboration experience.
• The candidate should have a history of aligning operational activities with compliance, risk, finance, and product teams in a fast-paced, regulated industry, ideally within fintech or consumer credit.
• Experience in managing multi-disciplinary teams, multiple stakeholders and multiple projects is critical.

Experience launching new products and/or in new markets:

• Direct experience in implementing process improvements to drive operational efficiency, preferably within a high-growth financial services environment, the candidate should demonstrate tangible achievements in automating credit operations, reducing manual processes, and deploying innovative technologies.
• The ideal candidate would have experience in expanding credit products and operations across diverse international markets, which would ideally include proven expertise in accommodating regional compliance requirements, cultural variations, and regulatory environments, ideally within a global fintech or financial services firm.



Benefits:

• 25 days plus bank holidays
• Bonus days off for Learning & Development, Mental Wellbeing, Birthday, Moving House & Christmas
• Working abroad policy (up to 60 calendar days per year)
• Bupa Health Insurance (YuLife)
• Life insurance powered by AIG (5x Annual Salary)
• Pension Scheme powered by “People’s Pension” (4% Matched)
• EAP (Mental health & wellbeing support, Life coach, Career coach)
• 24/7 GP access (Smart Health via YuLife)
• Annual subscriptions to Meditopia & FIIT for your mind and body (via YuLife)
• Discounted shopping vouchers (via YuLife)
• Enhanced parental leave
• Ride to work scheme & Season ticket loan
• Electric car scheme
• Six nights of Night Nanny for new parents
• Free Curve Metal subscription for you and your +1