Version 2 - 14 September 2023

At Curve our mission is to create a connected world of finance and provide you with a convenient and simple way to manage your finances, in order to allow you to live life’s rich experiences. In order to ensure that the experience of using your Curve card mirrors the experience of using your selected underlying payment source, there are some fair use limitations, which we highlight below.

For further information please see our Terms of Service (which includes definitions for terms used below) and Subscription Schedules.

Compliance with your underlying payment source provider’s terms

You always need to be compliant with the terms of use of your underlying payment source provider so please ensure to make yourself familiar with these.

Please also bear in mind that fees may be applied by your underlying payment source provider when using Curve (in addition to any fees applied by Curve). Curve shall not be liable for any such fees applied by your underlying payment source provider.

Cash recycling

Any behaviour which Curve deems to be “cash recycling” is not permitted. This is where high volumes of cash (e.g., defined by a high cash to spend ratio) are taken out of an ATM using a credit card or other payment card and then used to repay the card in order to gain rewards on the funding card or Curve Rewards. Depending on the account activity, “high volumes of cash withdrawals” could mean any amount and this will be assessed on the volume and frequency of ATM withdrawals compared to non-ATM spend.

Any other usage of the Curve Card which aims to achieve the same outcome is also prohibited, such as:

the use of money transfer services;
topping up savings accounts; or
transferring cash between payment accounts using Curve.

Such behaviours may result in your Curve account being blocked or cancelled. See our Terms of Service for further information.

Curve Fronted transactions

The Curve Fronted functionality enables you to pay merchants who only accept payments by a debit card or make transactions where you normally cannot pay with a credit card or where you would incur significant fees if you were to do so. For example, this includes making government payments where you normally cannot use a credit card (e.g., transactions to the HM Revenue & Customs).

These types of transactions incur a fee in accordance with our Subscription Schedules. In addition to any fees charged by Curve, note that the provider of your underlying payment source which is funding the Curve Fronted transaction may also charge you fees for these transactions.

You must check the terms and conditions of your underlying payment source provider before making Curve Fronted transactions, along with any terms associated with the financial product you are trying to pay, e.g. credit cards, P2P loans, etc. You must ensure you fully understand any associated risks in making a Curve Fronted transaction.

In case you use your Curve card to make Curve Fronted transactions paying off your credit card bill with an underlying credit card and then use the Go Back in Time function to change the underlying funding card to a debit card, your Curve Fronted fees will be refunded and it would not qualify as a Curve Fronted transaction.

Curve retains the right to withdraw this feature and/or disallow you from the use of your Curve card and services in the event you fail to use it responsibly and in compliance with applicable terms and this fair use policy.

Currency Conversion Fee

Curve charges Currency Conversion Fees, in accordance with the Subscription Schedules, where the currency of your selected payment source is different to the currency of the transaction. If you are a Curve Metal customer you benefit from fee-free currency conversion transactions up to €100,000 per calendar year.

Commercial Funding Card Fee

Curve enables you to fund transactions on a personal Curve card from an underlying commercial card account subject to the fees and limits outlined in the Subscription Schedules.

Please note that the Commercial Funding Card Fee is non-refundable if you use Go Back in Time^Ⓡ on the transaction to which the fee applied and you move the transaction to a personal funding card. The original transaction amount will also continue to count towards any fee-free limit applicable to this subscription tier. If you use Go Back in Time^Ⓡ and move a transaction to a commercial funding card, the Commercial Funding Card Fee will apply. This includes when a Commercial Funding Card Fee was applied to the original transaction (for example, if you move a transaction with Go Back in Time^Ⓡ from a commercial funding card to another commercial funding card, you will incur a Commercial Funding Card Fee on both the original transaction and on the Go Back in Time^Ⓡ transaction). If a Commercial Funding Card Fee applies to a transaction that is subsequently moved by the use of Go Back in Time^Ⓡ, the original transaction amount will also continue to count towards any fee-free limit applicable to this subscription tier.

International Funding Fee

Curve enables you to fund transactions on your Curve card using a payment source issued outside of the United Kingdom or the European Economic Area subject to the fees and limits outlined in the Subscription Schedules.

The International Funding Fee is non-refundable if you use Go Back in Time^Ⓡ on the transaction to which the Fee applied and you move the transaction to a funding payment card issued in the UK or EEA. The original transaction amount will also continue to count towards any fee-free limit applicable to this subscription tier. If you use Go Back in Time^Ⓡ and move a transaction to a funding payment card issued outside of the UK or EEA, the International Funding Fee will apply. This includes when an International Funding Fee was applied to the original transaction (for example, if you move a transaction with Go Back in Time^Ⓡ from a funding payment card issued outside of the UK or EEA to another funding payment card issued outside of the UK or EEA, you will incur an International Funding Fee on the original transaction and on the Go Back in Time^Ⓡ transaction). If an International Funding Fee applies to a transaction that is subsequently moved by the use of Go Back in Time^Ⓡ, the original transaction amount will also continue to count towards any fee-free limit applicable to this subscription tier.

Thank you for reading our Fair Use Policy.

EEA FAIR USE POLICY